Shipping & Delivery

Payment and Delivery

You can purchase(pay) via PayPal, all the items ship from Seoul, South Korea.

Your shipping cost will be auto calculated at your check-out page.

 

 

Delivery terms

The order will be accepted once your payment is complete.

Usual delivery period is 7-10 working days from order complete.

For special order-made items, production-period notice will appear on the product page.

 

 

Available countries

The order will be accepted once your payment is complete.

Usual delivery period is 7-10 working days from order complete.

For special order-made items, production-period notice will appear on the product page.

 

Asian Region : Australia, Hong Kong, Indonesia, New Zealand, Singapore, Taiwan, Thailand, Vietnam

European Region : Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, United Kingdom

American Region : Canada, United States

 

Please contact Japanese partner about buying NODO in Japan.

hayami@k3coltd.co.jp

 

 

International shipping Notice

All products of NODO shoes are shipped directly from Seoul, South Korea using EMS service by Korean post.

We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays.

 

We provide free shipping for the purchase order over USD150.00

Shipping cost will be added on your order amount ( below USD150.00 )

 

Shipping cost

to Asian countries : 20USD

to EU countries : 25USD

 

For a limited time, we are offering free shipping and free return shipping on international orders.

 

 

Customs & Duties

International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. 

All related fees are the responsibility of the recipient.  If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again. 

All related costs (return shipping, etc.) will be deducted from the refund.

 

Markets under the "Free Trade Agreement with Korean" don't issue import duties when you receive the goods.

All EU countries and EFTA ( Swiss, Norway ) countries

United States and Canada

Australia and New Zealand

ASEAN ( Indonesia, Philipine, Thailand, Vietnam, Singapore ) & Hong Kong

 

 

Tracking Order

After you finish ordering on our webstore, you will receive a tracking number by your registered email when we release the goods.

To track your order, you can check the EMS website with the below web address.

https://ems.epost.go.kr/front.Tracking01Eng.postal

 

 

Purchase Notice

Please check all the information of items carefully at the product page before placing an order.

The color might be slightly different due to Screen lighting.

The size might be slightly different due to the measuring method.

Please follow notice and washing instructions from product pages & webstore.

 

 

Exchange and Refund will not be applied to:

The case that item(s) damaged or contaminated from the original condition.

The case that tag or package damaged from the original condition.

The case that the product was used.

The case that item is washed or repaired.

When the item is not available to re-sell.

 

 

Address to return:

VENT (Returning Goods)

Address : 6F, ILSAN Building, 401-2, Ttukseom-ro, Seongdong-gu, Seoul, Republic of Korea (04784)

Zip code : 04784

E-mail: nodo@vent.ac

Phone: +82.2.540.3855

 

Note: To avoid additional custom charge for international return, please mark 'Returning Goods' clearly on the invoice and box.